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Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
GENERAL: What are 24HRS pouches?
24HRS pouches provide a portable, convenient, on-the-go solution for instant focus and energy at your fingertips.
Each pouch is formulated with 80mg of premium caffeine combined with a powerful blend of natural nootropics for sustained concentration and mental performance. 100% nicotine and tobacco-free.
GENERAL: How do I use 24HRS pouches?
Simply place 1 pouch between your lip and gum. You'll experience a smooth but powerful lift to your focus and energy within minutes.
You'll know it's working when you start to feel a slight tingling sensation. Keep the pouch in for up to 15-30 minutes. Effects last 1-3 hours.
GENERAL: How many pouches should I take daily?
We recommend taking between 3-4 pouches per day whenever you need an energy boost, have cognitively demanding work, or want to achieve peak performance.
Do not exceed 5 pouches per day.
GENERAL: Why do I feel a tingling sensation?
If you're new to pouches, you may feel a gentle tingling sensation. That's completely normal - it means the ingredients have been activated and are absorbing properly.
GENERAL: Do 24HRS pouches contain nicotine or tobacco?
No, 24HRS pouches are 100% nicotine and tobacco-free.
Instead, 24HRS pouches feature a powerful blend of 80mg caffeine combined with natural nootropics that work synergistically to deliver razor-sharp focus and sustained energy.
GENERAL: Are the pouches safe for everybody?
Each 24HRS pouch contains 80mg of caffeine. Not recommended for children, pregnant or nursing women, or individuals sensitive to caffeine.
Do not exceed 5 pouches per day. Consult your healthcare provider if you have any medical conditions.
PRODUCT & INGREDIENTS: What are 24HRS's ingredients?
24HRS pouches feature a clean, powerful blend of clinically-proven ingredients to support razor-sharp focus, sustained energy, and enhanced cognition:
- Premium Caffeine (80mg) for instant alertness and energy
- L-Theanine for calm focus without jitters
- Alpha GPC for enhanced mental processing
- Ginseng Extract for learning & creativity
- Vitamin B6/B12 for balanced energy & mood
PRODUCT & INGREDIENTS: How will 24HRS pouches make me feel?
24HRS delivers a clean cognitive lift within minutes.
You'll notice enhanced mental clarity, improved ability to stay on task, and a calm yet energized state. The 80mg of caffeine combined with L-Theanine provides powerful energy without the jitters or crash - just sustained, laser-focused performance.
PRODUCT & INGREDIENTS: Will 24HRS irritate my gums?
No, 24HRS pouches are made with premium, natural and non-irritating ingredients and contain no nicotine or harsh chemicals that can harm your gums.
Unlike nicotine pouches, which can sometimes cause gum sensitivity or irritation, 24HRS pouches are designed to be gentle and safe for everyday use.
PRODUCT & INGREDIENTS: How long do 24HRS pouches last?
Each pouch delivers clean, sustained focus and energy for 1-3 hours, depending on your absorption rate and caffeine sensitivity.
*absorption rate may vary from person to person.
SHIPPING & DELIVERY: Do you offer free shipping?
Yes, we offer free shipping for all orders totaling €50 and above.
SHIPPING & DELIVERY: What shipping carriers do you use?
We use USPS, DHL, POSTNL, POSTNORD, and UPS. To keep shipping rates down, we compare costs between these carriers and ship in the most efficient way.
SHIPPING & DELIVERY: Can I change my shipping address after my order has been shipped?
Unfortunately, once your order has been shipped, we are unable to change the shipping address.
We advise you to double-check the accuracy of your shipping address before finalizing your order to avoid any issues with delivery.
If you encounter any problems with your shipping address, please reach out to our customer support team at support@just24hrs.com as soon as possible, and we'll do our best to assist you further.
SHIPPING & DELIVERY: Does 24HRS ship outside the EU?
Yes! We ship throughout Europe and select international markets.
Please note that shipping outside the US may take longer due to customs clearance. While we are committed to facilitating a seamless delivery process, occasional delays beyond our control may occur.
SUBSCRIPTIONS: How do I manage my subscription?
To manage your subscription, go to your "Account" page and click the tab that says "Manage Subscription". You can adjust delivery frequency, update payment methods, or cancel subscriptions as needed.
SUBSCRIPTIONS: How do I update my shipping address?
Log in to your account portal and navigate to the Manage Subscription page to edit your shipping address. Ensure changes are made before the next order date to avoid delivery issues.
SUBSCRIPTIONS: How can I skip a delivery?
In your account portal, select the subscription you wish to modify and choose the option to skip the next delivery. This will postpone your shipment until the following cycle.
SUBSCRIPTIONS: How do I cancel my subscription?
To cancel, log in to your account portal, click "manage subscription", select the subscription, and choose the cancel option. Please note that cancellations are permanent due to payment authorization rules.
Still Questions?
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