Privacy Policy

🇬🇧 Privacy Policy (English)

Last updated: November 2025
Company: Blackbase eCommerce B.V.
Address: Oude Wapenveldseweg 56, 8091 JE Wezep, Netherlands
Chamber of Commerce: 94719772
VAT: NL866870738B01
Email: info@blackbasegroup.com

At 24HRS, we value your privacy and the protection of personal data. This Privacy Policy explains how we handle your data, in accordance with the General Data Protection Regulation (GDPR).

1. What data we collect

We only collect data necessary to process your order or improve our service:

  • Contact details: name, email address, phone number, shipping and billing address
  • Order details: purchased products, payment method, transaction data
  • Technical information: IP address, browser, device data
  • Marketing preferences: newsletter subscriptions and interactions with campaigns

2. How we use your data

We use your data to:

  • Process and deliver orders
  • Securely handle payments via PayPal, Stripe and Klarna
  • Inform you about your order or customer service inquiries
  • Comply with legal obligations (such as tax legislation)
  • (Only with consent) send promotional emails

3. Sharing of data

We only share data with trusted partners essential to our services:

  • Payment providers: Stripe, PayPal, iDeal, Shopify, Klarna
  • Shipping partners: PostNL, DHL, UPS, PostNord
  • Analytics tools: Google Analytics, Meta Ads (anonymized data)

We never sell or rent personal data to third parties.

4. Storage & security

Your data is securely stored on servers within the EU and protected via SSL encryption. We retain order data for a maximum of 7 years in accordance with tax legislation, after which it is deleted or anonymized.

5. Cookies

Our website uses cookies to improve user experience and track statistics. You can adjust your cookie settings at any time in your browser. See our separate Cookie Policy (available upon request).

6. Your rights (GDPR)

You have the right to:

  • Access, correct or delete your personal data
  • Withdraw consent for marketing
  • Data portability
  • File a complaint with the Data Protection Authority

To exercise these rights, you can send an email to contact@just24hrs.com

7. International transfers

If data is processed outside the EU (e.g., via logistics or cloud partners), we ensure appropriate security measures (such as EU Standard Contractual Clauses).

8. Changes

We may update this policy from time to time. Significant changes will be announced on our website.

9. Contact

For questions about this privacy policy, you can contact us at contact@just24hrs.com