Shipping & Delivery Policy
🇬🇧 Shipping & Delivery Policy (English)
Last updated: November 2025
Company: Blackbase eCommerce B.V.
Address: Oude Wapenveldseweg 56, 8091 JE Wezep, Netherlands
Chamber of Commerce: 94719772
VAT: NL866870738B01
Email: info@blackbasegroup.com
Thank you for your order at 24HRS. We ship worldwide and ensure your order arrives quickly and safely.
Processing time
Orders are processed within 1 – 2 business days (excluding weekends and holidays). Once your order has been shipped, you will receive an email with a tracking link.
During busy periods (e.g., sales, holidays), processing may take slightly longer.
Delivery times
Average delivery time:
- Europe: 5 – 8 business days
- Outside Europe: 8 – 12 business days
Delivery times are estimates and may vary by carrier.
Shipping costs
Shipping costs are automatically calculated at checkout based on weight and address. For orders above a certain amount, free shipping may apply (as indicated at checkout).
Carriers & tracking
We ship via reliable partners such as PostNL, DHL and UPS. After shipping, you will receive a tracking link.
Customs & import duties
For shipments outside the EU, import duties or taxes may be charged. These costs are the customer's responsibility and not included in our prices. 24HRSis not responsible for any delays due to customs clearance.
Lost or delayed packages
Is your package delayed or does it appear to be lost? Contact contact@just24hrs.com. We will help you locate the package or file a claim with the carrier.
Incorrect address
Always check your shipping address before completing your order. After shipping, the address cannot be changed.
Contact
Have questions about shipping or delivery? Email us at contact@just24hrs.com. We'll help you as soon as possible.